Privacy Policy

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Last updated: January 23, 2026

The Make Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and interact with our website https://themakegroup.ca (the “Site”) and when you contact us for consultations, project inquiries, quotations, or other services.

Information We Collect

We may collect the following types of information:

  • Contact Details: Name, email address, phone number, company name, and job title when you submit a form or contact us.
  • Project Information: Details you share about your construction needs, timelines, location, and scope of work.
  • Communication Data: Messages, attachments, and information you provide through emails, calls, or forms.
  • Website Usage Data: IP address, browser/device information, pages visited, and general analytics data (via cookies or similar tools).
How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide requested information.
  • Prepare estimates, proposals, or project-related communications.
  • Deliver and manage our services and client relationships.
  • Improve our website, content, and user experience.
  • Send updates or promotional communication where you have provided consent (you can opt out anytime).
  • Comply with legal obligations and protect our rights.
Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance site performance and understand how visitors use the Site. You can manage or disable cookies through your browser settings; however, some features may not work properly if cookies are disabled.

How We Share Information

We do not sell or rent your personal information. We may share information only when necessary:

  • With internal staff or contractors involved in responding to your request or delivering services.
  • With trusted service providers (hosting, analytics, email/CRM) who are required to protect the information.
  • When required by law, legal process, or to protect our rights and safety.
  • During a business transition (merger, acquisition, sale), subject to confidentiality and privacy protection.
Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as needed for business purposes, project communication, legal requirements, and record-keeping, and then securely delete or anonymize it when no longer required.

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information, or withdraw consent for marketing communication. To make a request, contact us using the details below.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or want to request access/correction/deletion, contact us: